Direct by MSD Animal Health Setting up an account

What is Direct by MSD Animal Health?

Ruminant, companion animal, equine and trout products

You can order our ruminant, companion animal, equine and trout products by setting up a Direct by MSD Animal Health account. We are partnered with MWI Animal Health (MWI) and National Veterinary Services Limited (NVS), who work alongside us as our distribution partners providing both ordering and distribution services for these portfolios. Trout products must be ordered via MWI only.

Once you place an order you will be invoiced directly by MSD Animal Health, with any relevant discounts applied at the point of purchase – no more waiting for rebates.

How to set up a MSD Animal Health account?

Account set up form

To purchase our ruminant, companion animal, equine and trout products you will need to set up an account with us. To do this, please complete the account set up form and return this via email to srvmaxx@msd.com.

Customers with a MWI or NVS account


MWI and NVS customers will be able to order MSD Animal Health products from your existing supplier in the usual way provided you have set up your account with us.

Customers without an existing MWI or NVS account


If you do not have an account with either MWI or NVS, you will need to set up an account with one of them. You can do this by contacting them directly through the details below.

Any questions?

We’re here to help!

If you have any questions, please contact your MSD Animal Health account manager or the MSD Animal Health customer support line on 01908 685 685 option 3 or email ahcsuk@msd.com.

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