MSD Animal Health returns policy offers customers flexibility whilst ensuring we can maintain the high quality standards of our products and help to reduce waste, improving the sustainability of our industry. 

Every time you place an order you will be invoiced directly by MSD Animal Health, with any relevant discounts applied at the point of purchase.

MSD Animal Health operates direct supply models as we believe in working closely with our customers.

You can order our ruminant, companion animal, equine and trout products by setting up a Direct by MSD Animal Health account. We are partnered with MWI Animal Health (MWI) and National Veterinary Services Limited (NVS), who work alongside us as our distribution partners providing both ordering and distribution services for these portfolios. Trout products must be ordered via MWI only.

MSD Animal Health supplies its products directly to customers.

Please read and review the following terms and conditions of use carefully before using this website.